Stäubli Robotics services packages​

Every customer and their equipment have different requirements, so we provide flexible packages that allow you to customize our services to meet your specific needs.​

Your Stäubli Account Representative will help you choose the right tailor-made Stäubli service package you need to ensure the proper responsiveness and support.

Care packs:  adapted to your needs

Stäubli offers several tiers of Care Packs: Care compact, Care Plus and Care Premium, designed to give you predictability, protection, and performance.

From proactive maintenance to rapid on-site response and strategic improvement insights, they help ensure your automation investments deliver consistent, long‑term value.

The four features of your packages

Responsiveness guaranteed

Priority field service technician dispatching and maximum parts availability.

Preventive maintenance 

Increase your robot's durability and reduce the risk of downtime.

Services Warranty

Ongoing protection from mechanical and electrical failure for complete peace of mind.

Exclusive advantages

Discounts on spare parts, training and  labor based on the product and package you select.

Why choose Care packs ?

Simple management

No administrative burden or spare parts management for preventive maintenance, we handle everything.

Secure performance

We take care of your robots to ensure optimal performance and extend their lifespan.

Budget control

Plan your expenses and control your budget with a fixed yearly fee for 3 years.

No cost inflation

Flat rate prices regardless of maintenance interventions, no surprises, no hidden costs.

Responsiveness guaranteed

Priority access to field service technicians and maximum parts availability when you need it.

Peace of mind

We help you manage your robots and assist you whenever needed with dedicated support.

Care packs in detail

Choose the coverage that fits your production needs.

The packages in details​
MyStäubli Portal✓✓
powered by EasyBridge		✓
powered by EasyBridge
Stäubli After sales Hotline​10/5

24/5

powered by EasyBridge

24/5
powered by EasyBridge
On-site departure time in case of production shutdown (1)​24h24h
24h
Spare part shipment (2)D-day D-day D-day 
Spare part discount rate (3)​2%5%10%
Training discount rate (4)​10%10%10%
Robot health check-up visit ✓✓ (5)
powered by EasyBridge		✓ (5)
powered by EasyBridge
Preventive maintenance visit ✓✓
Labor discount rate​ (3)  5%5%
Stäubli Services Warranty - covering onsite labor​ ✓✓
Stäubli Services Warranty - covering onsite labor, spare parts & travel expenses​  ✓
Yearly Installed base analysis​  ✓
powered by EasyBridge

Stäubli EasyBridge (6)

Save your time, troubleshot swiftly and protect configurations for peace of mind.

(1) excl WE and local bank holidays (2) only applicable to a selection of critical spare parts (3) for interventions not covered by Stäubli Services Warranty and only in the context of an intervention supervised by STÄUBLI hotline (4) applicable to one training per year and for one participant (5) included in the preventive maintenance visit​. (6) only available for Care pack Plus & Premium 3 years contract.

This offer may vary by country - please refer to our customer services for more details.

Contact our specialists or get more technical information

Got to MyStäubli Portal
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Customer Testimonial

« Since we implemented these Care Pack contracts, we haven’t had any production stoppages because maintenance is carried out annually with rigor. »

Philippe Bourlois | Maintenance manager at Desautel

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