Austria | EN | DE
Belgium | EN | FR | NL
Bulgaria | EN | BG
Czech Republic | EN | CS
Denmark | EN
Estonia | EN
Finland | EN

France | EN | FR
Germany | EN | DE
Greece | EN
Hungary | EN | HU
Italy | EN | IT
Luxembourg | EN | FR
Netherlands | EN | NL

Norway | EN
Poland | EN | PL
Portugal | EN | PT
RomaniaEN | RO
Serbia | EN | SR
Slovakia | EN | SK
Slovenia | EN | SL

Spain | EN | ES
Sweden | EN
Switzerland | EN | DE | FR
United Kingdom | EN

Argentina | EN
Bolivia | EN
BrazilEN | BR
ChileEN
Colombia | EN

Ecuador | EN
Mexico | EN
Peru | EN
United States | EN
Venezuela | EN

Bangladesh | EN
China | EN | 简体中文
Hong Kong SAREN | 繁體中文
India | EN
Indonesia | EN | ID

Israel  EN
JapanEN | JA
Pakistan | EN
Singapore | EN
South KoreaEN | 한국어

Taiwan (Chinese Taipei) EN | 繁體中文
Thailand | EN | TH
Turkey | EN | TK
Uzbekistan | EN | UZ
Vietnam | EN | VN

Australia | EN
EgyptEN
MoroccoEN
South AfricaEN | FR

Services

Our hotline, always there for you, wherever you are

Since every minute counts, find all our service contract offers guaranteeing you a 24h hotline and a guaranteed technician departure. 

Stäubli North America

After Sales Service

Phone: +1 864.486.5429

Our engagement

Fast response time​

Calls answered and handled in a record time​.

Hotline Support Services in-house

Only experts with technical skills answer your call

Client satisfaction​

We take responsibility to put things right and be ready to meet and exceed your expectations.

Efficient remote service thanks to augmented reality​

The Stäubli Augmented Reality App allows you to establish a real-time voice and video connection with one of our technicians. 

How can we help you?

  • You would like to book a preventive maintenance visit, order a spare parts or any other services we perform.
  • Your equipment has suffered a malfunction or breakdown and you need assistance.
  • You need support in analyzing or rectifying faults in your application system.
  • You would like clarification on the scope of services we provide as part of your contract.

All calls concerning breakdown will be issued with a unique reference number, tracked by Stäubli until resolved.

80%

Remote resolution rate

 

50 000

calls answered per year

 

15

languages supported*