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web Region | Language Selector contact Career search-white Search email Contact
web Region | Language Selector contact Career search-white Search email Contact
web Region | Language Selector contact Career search-white Search email Contact

Do you have any questions? Get in contact with us.

web Region | Language Selector contact Career search-white Search email Contact
Services

Our hotline, always there for you, wherever you are

Since every minute counts, find all our service contract offers guaranteeing you a 24h hotline and a guaranteed technician departure. 

Our engagement

Fast response time​

Calls answered and handled in a record time​.

Hotline Support Services in-house

Only experts with technical skills answer your call

Client satisfaction​

We take responsibility to put things right and be ready to meet and exceed your expectations.

Efficient remote service thanks to augmented reality​

The Stäubli Augmented Reality App allows you to establish a real-time voice and video connection with one of our technicians. 

How can we help you?

  • You would like to book a preventive maintenance visit, order a spare parts or any other services we perform.
  • Your equipment has suffered a malfunction or breakdown and you need assistance.
  • You need support in analyzing or rectifying faults in your application system.
  • You would like clarification on the scope of services we provide as part of your contract.

All calls concerning breakdown will be issued with a unique reference number, tracked by Stäubli until resolved.

80%

Remote resolution rate

 

50 000

calls answered per year

 

15

languages supported*