Do you have any questions? Get in contact with us.


Our hotline, always there for you, wherever you are

Since every minute counts, find all our service contract offers guaranteeing you a 24h hotline and a guaranteed technician departure. 

Our engagement

Fast response time​

Calls answered and handled in a record time​.

Hotline Support Services in-house

Only experts with technical skills answer your call

Client satisfaction​

We take responsibility to put things right and be ready to meet and exceed your expectations.

Stäubli remote service

Our specialists provide systematic troubleshooting with direct support by telephone

How can we help you?

  • You would like to book a preventive maintenance visit, order a spare parts or any other services we perform.
  • Your equipment has suffered a malfunction or breakdown and you need assistance.
  • You need support in analyzing or rectifying faults in your application system.
  • You would like clarification on the scope of services we provide as part of your contract.

All calls concerning breakdown will be issued with a unique reference number, tracked by Stäubli until resolved.


Remote resolution rate


50 000

calls answered per year



languages supported*