Austria | EN | DE
Belgium | EN | FR | NL
Bulgaria | EN | BG
Czech Republic | EN | CS
Denmark | EN
Estonia | EN
Finland | EN

France | EN | FR
Germany | EN | DE
Greece | EN
Hungary | EN | HU
Italy | EN | IT
Luxembourg | EN | FR
Netherlands | EN | NL

Norway | EN
Poland | EN | PL
Portugal | EN | PT
RomaniaEN | RO
Serbia | EN | SR
Slovakia | EN | SK
Slovenia | EN | SL

Spain | EN | ES
Sweden | EN
Switzerland | EN | DE | FR
United Kingdom | EN

Argentina | EN
Bolivia | EN
BrazilEN | BR
Colombia | EN

Ecuador | EN
Mexico | EN
Peru | EN
United States | EN
Venezuela | EN

Bangladesh | EN
China | EN | 简体中文
Hong Kong SAREN | 繁體中文
India | EN
Indonesia | EN | ID

Israel  EN
JapanEN | JA
Pakistan | EN
Singapore | EN
South KoreaEN | 한국어

Taiwan (Chinese Taipei) EN | 繁體中文
Thailand | EN | TH
Turkey | EN | TK
Uzbekistan | EN | UZ
Vietnam | EN | VN

Australia | EN
South AfricaEN | FR


Our hotline, always there for you, wherever you are

Since every minute counts, find all our service contract offers guaranteeing you a 24h hotline and a guaranteed technician departure. 


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  • Stäubli México, S.A. de C.V.
    Calle 1, No. 210, Interior 10 Conjunto Industrial Redditu / Parque Industrial Jurica
    Customer Services
  • Stäubli Corporation Robotics
    201 Parkway West Hillside Park
    PO Box 189
    Customer Services
  • Stäubli Comércio, Importação, Exportação e Representações Ltda.
    Rua João Tibiriçá, 958, Lapa
    05077-000 São Paulo-SP / Brazil
    Customer Services
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  • CNCdesign (Distributor)
    9A Newark Pl, East Tamaki
    PO Box 58 469, Botany
    Customer Services
  • Comtec Australia Pty Ltd (Distributor)
    4/2 indian drive VIC 3173 Keysborough
    Suite 38 20-28 maddox Street
    Customer Services
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Declare your incidents and track them from MyStäubli Portal

With the ticketing management feature, you can now report incidents easily, ensuring quick responsiveness and streamlined business operations.

Our engagement

Fast response time​

Calls answered and handled in a record time​.

Hotline Support Services in-house

Only experts with technical skills answer your call.

Client satisfaction​

We take responsibility to put things right and be ready to meet and exceed your expectations.

Efficient remote service thanks to augmented reality​

The Stäubli Augmented Reality App allows you to establish a real-time voice and video connection with one of our technicians. 

How can we help you?

  • You would like to book a preventive maintenance visit, order a spare parts or any other services we perform.
  • Your equipment has suffered a malfunction or breakdown and you need assistance.
  • You need support in analyzing or rectifying faults in your application system.
  • You would like clarification on the scope of services we provide as part of your contract.

All calls concerning breakdown will be issued with a unique reference number, tracked by Stäubli until resolved.


Remote resolution rate


50 000

calls answered per year



languages supported*


During office hours*